ServiceNow Investor Relations — Corporate Governance

Governance overview

It is the duty of the Board of Directors to serve as a prudent fiduciary for shareholders and to oversee the management of the Company’s business. To fulfill its responsibilities and to discharge its duty, the Board of Directors follows the procedures and standards that are set forth in the Company’s Corporate Governance Guidelines. These guidelines are subject to modification from time to time as the Board of Directors deems appropriate in the best interests of the Company or as required by applicable laws and regulations.

Governance resources

Governance Documents

Committee Charters

Report concerns

ServiceNow is committed to fostering an environment where open, honest communication is the expectation—not the exception. We encourage you to speak up if you believe potential violations of Company policies, our Code of Ethics, or laws have occurred.

Contacts:

A manager, Global Talent, or Legal, Ethics & Compliance
Email legal_compliance@servicenow.com
Submit a concern online at www.servicenow.ethicspoint.com
Call the Speak Up Line at (855) 869-7272 or the number listed for your country at www.servicenow.ethicspoint.com
Contact a member of our executive team
Contact the ServiceNow Board of Directors by sending a letter to our Santa Clara, CA, headquarters labeled "Attention: Board Audit Committee Chair"

Statement of non-retaliation

ServiceNow does not tolerate retaliation against anyone who (i) raises a concern in good faith, (ii) participates in an internal investigation, or (iii) refuses to engage in conduct that violates applicable laws or Company policies. Retaliation against someone for engaging in these activities will result in disciplinary action, up to and including termination of employment.

Corporate Governance